A system cannot understand itself.

                                                      “The prevailing style of management must undergo transformation.
                                                                   A system cannot understand itself.... The transformation 

                                                                                                             requires a view from the outside."

                                                                                                   W. Edwards Deming, The New Economics

A view from the outside can:

• See what is really going on within the system and organization.
• See solutions that previously appeared not to exist.
• Engage in genuine dialogue.
• Participate in and understand the true meaning of a learning organization.
• Help people to grow and change.
• Be an active force in an evolving environment.
• Participate in synchronous events and thinking within an organization.